Privacy Policy for Atlasgeo.eu

Effective Date: [7/7/2025]

Welcome to Atlasgeo.eu, Georgia-based medical tourism company. We provide facilitation services including IVF, plastic and aesthetic surgery, dental tourism, hair transplantation, cardiac and orthopedic treatments, as well as travel-related services such as flights, transfers, and hotel bookings (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services or visit our website.

1. Jurisdiction and Governing Law

Atlas is registered and operates in Georgia. Any legal disputes arising from the use of our Services or this Privacy Policy will be governed by and interpreted in accordance with the laws of Georgia. Disputes will be handled exclusively by the competent courts of Georgia.

2. Information We Collect

We may collect and process the following types of personal data:

Identification and Contact Data: Name, email, phone number, address, passport or ID details.
Medical and Health Data: Information you voluntarily provide about medical history, current conditions, treatment preferences, and related details.
Travel Data: Information required to arrange flights, transfers, and hotel bookings.
Technical Data: IP address, browser type, device details, and usage data collected via cookies or analytics.

3. How We Use Your Data

Your data may be used to:

Provide and coordinate the Services you request.
Arrange doctor consultations, treatments, and procedures with partner clinics.
Organize travel, transfers, and hotel bookings.
Communicate with you regarding your inquiries, bookings, or ongoing services.
Improve our website, services, and customer experience.
Send you marketing communications if you have given explicit consent.
Fulfill legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: For optional services, marketing communications, and sensitive health information.
Contractual Necessity: To provide the Services you have requested.
Legitimate Interests: To improve our operations, enhance security, and ensure smooth service delivery.
Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing and Third Parties

We may share your personal data with:

Partner Clinics and Healthcare Providers: To arrange consultations, treatments, and procedures.
- Please note: Atlas is not responsible for the services provided by partner clinics.
- All medical services (doctor consultations, treatment plans, surgeries, and related medical procedures) are the sole responsibility of the clinics.
Travel and Accommodation Providers: Airlines, transfer companies, and hotels to arrange your logistics.
Service Providers: IT support, hosting, and analytics services under confidentiality agreements.
Legal Authorities: When required to comply with applicable laws.

We never sell or rent your personal data to third parties for marketing purposes.

6. Division of Responsibilities

Atlas’ Responsibilities:

Act as a facilitator and coordinator of medical and travel services.
Provide accurate information and manage communications with partner clinics.
Protect your personal data in line with this Privacy Policy.

Clinic Responsibilities:

Deliver medical guidelines, doctor consultations, treatment plans, surgeries, and all associated procedures.
Assume full responsibility for all health outcomes, complications, or adverse events related to medical services provided.

7. Data Retention

We keep your data only as long as necessary to:

Deliver the Services requested.
Comply with legal obligations (e.g., accounting, tax).
Resolve disputes or enforce agreements.

After this period, your data will be securely deleted or anonymized.

8. Your Rights

Depending on your location and applicable laws (such as GDPR for EU residents), you may have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing.
Request data portability.
Withdraw your consent at any time (without affecting past lawful processing).
File a complaint with a supervisory authority if you believe your rights are violated.

To exercise your rights, please contact us at: info@atlasgeo.eu

9. Cookies and Tracking

Our website uses cookies and similar technologies to ensure functionality, improve user experience, and collect analytical data. You can control cookies through your browser settings or consent management tools.

10. Data Security

We apply appropriate technical and organizational measures to safeguard your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection against all risks.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies individually.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. All updates will be posted on this page with the “Effective Date” at the top.

Significant changes will be communicated via email or platform notice if required by law.

13. Contact Us

If you have questions, concerns, or wish to file a complaint, please contact:

Data Protection Officer
Atlasgeo LLC
Email: info@atlasgeo.eu
Phone: [+995557779331]

Final Notes

By continuing to use our services, you confirm your understanding and acceptance of this Privacy Policy.